- No shipping, no courier and no delivery address. You collect your prints at the shop counter.
- Prints are usually ready within a few minutes of a successful payment, and always the same day.
- There is no delivery, shipping or handling charge.
- If the shop cannot print your order, you get a full refund.
1. How your order is delivered
PrintEZ orders are placed at a partner print shop, by scanning the QR code displayed at that shop. Once your payment succeeds, your document is sent to that shop's printer. The shop prints it and hands the printed pages to you at its counter. This is the only way orders are delivered.
We do not ship, post or courier prints, and we do not deliver to any address. We do not ask for a delivery address.
2. Delivery time
Most orders are printed within a few minutes of a successful payment. The exact time depends on the number of pages and on how many orders are ahead of yours in the shop's queue. In every case, an order is to be printed and handed over on the same day it is paid for, during the shop's working hours.
3. Delivery charges
There are no shipping, delivery or handling charges. The price shown before you pay is the full price of the order.
4. Collecting your prints
- Please wait at the shop, or come back to the same shop, to collect your prints.
- Check your prints before you leave. Tell the shopkeeper straight away if a page is missing, blank or wrong.
- If you do not collect your prints on the day of the order, the shop is not required to keep them, and the order counts as delivered once it has been printed.
5. If the shop cannot print your order
If the shop cannot print a paid order (for example, the printer is out of paper or out of service, or the shop is closing), and it is not printed the same day, you are entitled to a full refund. See our Refund & Cancellation Policy for how refunds work.
6. Contact
For any question about an order, email support@printez.app or call +91 73390 81125 (9 AM to 9 PM IST, all days).